You can download the Delta Dental mobile app and simply log in to view your ID card and show it to your dental office. You can also order ID cards on our website under my account or contact our office at 307-632-3313 or via email at customerservice@deltadentalwy.org.

To find out if a dentist participates in a network covered by your plan, use the Find a Dentist search feature. If you are not sure what network to search, log in to your account to verify your coverage. You can also contact our office at 307-632-3313 or 800-735-3379 for a list of participating dentists.

According to your group or individual contract, examinations are covered benefits that may be subject to frequency limitations. This is true whether the examination is performed by a general dentist or by a specialist. To review your frequency limitations, log in to your account or contact our office.

No, dependent family members can only be added at the renewal date of the group or individual contract if the employer allows open enrollment periods or when a qualifying event occurs. We need to be notified within 31 days of the qualifying event.
A qualifying event includes:

• Birth / legal custody / adoption
• Death
• Loss of other dental insurance coverage
• Marriage/divorce

You will need to send us a request in writing to cancel your individual dental plan. If we receive your request in writing prior to the 10th of the month we will cancel your policy at the end of that month. If we receive the cancellation request after the 10th of the month, then the cancellation will be the end of the following month.

Yes, your Delta Dental coverage travels with you! You are covered whether you are across country or traveling abroad, which is especially helpful if you:

• Are outside of Wyoming for any reason whatsoever;
• Are a full-time student attending an out-of-state college;
• Spend time at a secondary residence outside of Wyoming.

Our plans allow you to visit any dentist you choose. However, you will have lower out-of-pocket costs and better benefits by seeing a Delta Dental network dentist. If you see an out-of-network dentist, you may have services covered at a lower benefit level.