EMDEON/CHANGE HEALTHCARE WAS HIT WITH A CYBER ATTACK ON WEDNESDAY AND DELTA DENTAL OF WYOMING IS NOT ABLE TO ACCESS ANY CURRENT OR EXISTING CLAIMS, CLAIMS INFORMATION OR ATTACHMENTS, ETC. SENT BY DENTAL OFFICES THROUGH THEIR SYSTEM.
If a dental office utilizes Emdeon/Change Healthcare to submit Pre-Determinations and Claims to Delta Dental of Wyoming we are not able to access those claims to process them through our system at this time. Once Change Healthcare’s systems are available, existing claims will be processed. If you have a Pre-Determination that needs to be processed prior to their systems coming back online please email them securely to email@example.com, submit them through the secured portion of the provider website at deltadentalwy.org, or mail them to our office at 6705 Faith Drive, Cheyenne, WY 82009.